The Illinois
Department of Healthcare and Family Services (HFS) has identified a system
issue impacting hospital and hospice claims with the assigned Document Control
Number (DCN) date of 6274 (September 30, 2016). Claims were rejected
erroneously with various error messages. The system issue was fixed
immediately (October 4, 2016) and only applies to the specific DCN date.
Providers must
rebill these rejected claims. HFS encourages providers to rebill
electronically. If a claim is now past timely filing or requires other
special overrides, providers should submit a paper UB-04 with an HFS 1624A UB-04 Override Request Form to HFS staff for review.
Questions may
be directed to a billing consultant in the Bureau of Hospital and Provider
Services at 1-877-782-5565.
