Monday, September 29, 2014

Restoration of Podiatric Services (from HFS)

09/23/14

Informational Notice

To: Participating Podiatrists

Re: Restoration of Podiatric Services

As a result of Public Act 098-0651(pdf), effective October 1, 2014, coverage for podiatric services for adults will be restored to the level prior to the July 1, 2012, implementation of Public Act 097-0689 (pdf), referred to as the Save Medicaid Access and Resources Together (SMART) Act. Changes will not be made to coverage of podiatric services for children through age 20. Those services were not changed under the SMART Act.

Covered services will be listed on the Podiatrist Fee Schedule posted on the department’s website.

Questions regarding this notice may be directed to the Bureau of Professional and Ancillary Services at 1-877-782-5565.

Theresa A. Eagleson, Administrator
Division of Medical Programs

New Webpages on the Healthcare and Family Services (HFS) Website (from HFS)

09/19/14

Informational Notice

To: All Enrolled Providers

Re: New Webpages on the Healthcare and Family Services (HFS) Website

The purpose of this notice is to inform providers of two new webpages available on the Healthcare and Family Services (HFS) website.

The Claims Processing System Issues webpage contains information regarding system issues. The link provides detailed information such as the problem, providers impacted, the procedure codes impacted, the problem begin date and problem fix date, and the final resolution.

HFS will post notification on the Claims Processing System Issues webpage when experiencing system problems. Once the system problems have been resolved, HFS will update the Website.

The Non-Institutional Providers (NIP) Resources webpage is designed to assist Non-Institutional Providers with a location that consolidates all commonly used links at one site. Providers can access HFS billing and payment information as well as Frequently Asked Questions and Answers concerning billing and claims processing.

Providers are encouraged to check these webpages routinely for updates to issues affecting their claims and especially prior to contacting a billing consultant.

Providers can register to receive e-mail notification when new provider releases are posted at the HFS Provider Releases and Bulletins E-mail Notification Request webpage. Please select all specific provider types that apply as well as All Medical Assistance Providers in order to receive all pertinent information.

Any questions regarding this notice may be directed to the Bureau of Professional and Ancillary Services (for non-institutional and pharmacy providers) or to the Bureau of Hospital and Provider Services (for institutional providers) at 1-877-782-5565.

Theresa A. Eagleson, Administrator
Division of Medical Programs

Timely Filing Claim Submittal for Non-Institutional Providers (from HFS)

09/12/14

Informational Notice

To: Participating Medical Assistance Providers

Re: Timely Filing Claim Submittal for Non-Institutional Providers

The purpose of this notice is to remind providers of the timely filing requirements for Non-Institutional claims.

To be eligible for Medicaid reimbursement, providers and suppliers must file claims within a qualifying time limit. A Medicaid primary claim received on or after July 1, 2012 will be considered for payment only if it is received by the department no later than 180 days from the date on which services or items are provided. Rebilled claims, as well as initial claims, received more than 180 days from the date of service will not be paid.

The department has created documents to assist providers with the department’s timely filing override policy and may be found on the Non-Institutional Providers (NIP) Resources webpage.

Timely Filing Claim submittal for Non-Institutional Providers (pdf)
Timely Filing Override Questions and Answers (pdf)
HFS 1624, Override Request Form (pdf)

Questions regarding this notice may be directed to the Bureau of Professional and Ancillary Services at 1-877-782-5565.

Theresa A. Eagleson, Administrator
Division of Medical Programs

Integrated Care Program Update- City of Chicago (From HFS)

09/12/14

Informational Notice

To: All Medical Assistance Providers

Re: Integrated Care Program Update- City of Chicago

The Department of Healthcare and Family Services (HFS) is in the final stages of the Integrated Care Program (ICP) expansion. ICP is for seniors and persons with disabilities (SPDs) age 19 or older who are eligible for Medicaid but not eligible for Medicare. HFS has completed mailing enrollment material to all city of Chicago residents who are eligible for ICP. HFS expects those city of Chicago individuals will have enrolled in ICP by September 1, 2014.

ICP is now operating in all areas of the five mandatory managed care regions, including: the Greater Chicago Region, the Rockford Region, the Central Illinois Region, the Metro East Region and the Quad Cities Region.

SPDs in the city of Chicago will be enrolled with one of the following types of organizations: Managed Care Organizations (MCOs), Managed Care Community Networks (MCCNs), and Coordinated Care Entities (CCEs).

Managed Care Organizations (MCOs) are the traditional insurance-based Health Maintenance Organizations. They are paid on a full-risk capitated basis to cover almost all Medicaid services. Providers will need to bill these entities directly in order to get paid. Providers will also have to make sure they follow the MCOs’ utilization policies and procedures, including procedures for prior authorization and billing. Providers with enrollees in an MCO should work with the Integrated Care Team to coordinate care for these individuals. The Department electronic eligibility systems clearly identify under the ‘Managed Care Organization segment’ which MCO an individual is enrolled.

Managed Care Community Networks (MCCNs) are provider-owned and governed entities that operate like MCOs on a full-risk capitated basis. Just as with MCOs, providers will need to bill these entities directly in order to get paid. MCCN enrollment in the HFS eligibility systems will look identical to MCO enrollment. Providers will also have to make sure they follow the MCCNs’ utilization policies and procedures, including procedures for prior authorization and billing. Providers with enrollees in an MCCN should work with the Integrated Care Team to coordinate care for these individuals. The Department electronic eligibility systems clearly identify under the ‘Managed Care Organization segment’ which MCCN an individual is enrolled.

Care Coordination Entities (CCEs) are provider-based organizations that will be paid a fee by the Department to coordinate care for their enrollees. All Medicaid covered services will continue to be covered by the state. Providers will need to bill the state as they do today. If services require prior approval in the fee-for-service system today, they will continue to require it under CCEs. The process for obtaining prior approval from the state remains unchanged. Providers with enrollees in a CCE should work with the CCE Care Team to coordinate care for these individuals. The Department electronic eligibility systems will state “no MCO information for this inquiry” and will clearly identify the CCE in which an individual is enrolled under the ‘Care Coordination Entity segment.’

It is imperative that providers check Department electronic eligibility systems regularly to determine beneficiaries’ enrollment in a plan and to ensure your clients can continue care with you. The Recipient Eligibility Verification (REV) System, the Automated Voice Response System (AVRS), and the Medical Electronic Data Interchange (MEDI ) system will identify the care coordination plan in which the beneficiary is enrolled. It is also imperative that providers of all types join managed care networks in order to ensure timely payment.

Different regions will be served by different managed care entities. Please review the Department’s Care Coordination Expansion Map (pdf), which includes the ICP plans.

James Parker, Deputy Administrator
Division of Medical Programs

MCO, MCCN, and CCE CONTACT INFORMATION FOR CITY OF CHICAGO ICP MEMBERS

The contact information below lists the Provider Services Hotline Numbers for the Managed Care Organizations and Managed Care Community Networks that serve the Integrated Care Program members:
ProviderContact Information
Aetna Better Health866-212-2851
www.aetnabetterhealth.com/illinois
Blue Cross/Blue Shield888-657-1211
www.bcbsil.com
Community Care Alliance of Illinois (MCCN)866-871-2305
network@ccaillinois.com
County Care (MCCN)312-864-8200
www.countycare.com
Health Spring of Illinois866-486-6065
www.careplanil.com
Humana Health Plan800-626-2741
www.humana.com
IlliniCare Health Plan866-329-4701
www.illinicare.com
Meridian Health Plan866-606-3700
www.mhplan.com
The information below provides the name and contact information of the CCEs:
Name of CCE Lead EntityContact Information
Be Well Partners in Health866-537-9695
www.bewellpartnersinhealth.com
Healthcare Consortium of Illinois (EntireCare)708-841-9515
www.hcionline.org
Together 4 Health855-684-1700
www.t4hillinois.org
Next Level Health Partners1-844-807-9734
www.nextlevelhealthil.com

(From HFS) Tobacco Cessation Counseling Services and Pharmacotherapy for Pregnant and Post-Partum Women Age 21 and Over and Children through Age 20

08/26/14

Informational Notice

To: Enrolled Physicians; Advanced Practices Nurses (APNs); Federally Qualified Health Centers (FQHCs); Rural Health Clinics (RHCs); Encounter Rate Clinics (ERCs); Certified Health Departments; School-Based Clinics; and Pharmacies

Re: Tobacco Cessation Counseling Services and Pharmacotherapy for Pregnant and Post-Partum Women Age 21 and Over and Children through Age 20

Section 4107 of the Affordable Care Act (P.L. 111-148), amended Title XIX (Medicaid) of the Social Security Act to provide for Medicaid coverage of comprehensive tobacco cessation services for pregnant and up to 60-day post-partum women age 21 and over, including both counseling and pharmacotherapy, without cost sharing.

The Illinois Department of Healthcare and Family Services (HFS) has filed administrative rules to formalize coverage of tobacco cessation counseling services and pharmacotherapy for pregnant and up to 60-day postpartum women. While children through age 20 have been eligible to receive tobacco cessation services under the Early and Periodic Screening, Diagnosis and Treatment (EPSDT) benefit, these counseling procedures and pharmacotherapy also apply to this population.

Counseling Procedure Codes

Effective with dates of service on and after January 1, 2014, tobacco cessation counseling services for the above populations may be a separately billable service under the following procedure codes:

99406 – Smoking and Tobacco Use Cessation Counseling Visit; Intermediate, Greater than 3 Minutes Up to 10 Minutes

99407 – Smoking and Tobacco Use Cessation Counseling Visit; Intensive, Greater than 10 Minutes

Duration of Counseling

For pregnant and up to 60-day post-partum women age 21 and over, HFS will reimburse up to a maximum of three quit attempts per calendar year, with up to four individual face-to-face counseling sessions per quit attempt. The 12 maximum counseling sessions include any combination of the two procedure codes identified above. These counseling sessions must be provided by, or under the supervision of, a physician, or by any other health care professional who is legally authorized to furnish such services under State law, and who is authorized to provide Medicaid covered services other than tobacco cessation services.

In addition, the patient’s medical record must be properly documented with provider signature, and include the total time spent and what was discussed during the counseling session, including cessation techniques, resources available and follow-up.

Note: Children through age 20 are not restricted to the maximum twelve counseling sessions.

Pharmacotherapy

The department covers FDA-approved nicotine replacement therapy in multiple forms, as well as two prescription medications indicated for use as an aid to smoking cessation. Providers may refer to the department’s Drug Prior Authorization webpage to determine specific drug coverage and prior approval requirements. Nicotine replacement duration of therapy is normally limited to three months in a year; however, duration limitations may be overridden by the department through the prior approval process on an individual patient basis. To request prior approval for a specific drug, please link to the Drug Prior Approval Information webpage.

Please note, per U.S. Public Health Service published guidelines, pharmacotherapy for tobacco cessation is not recommended for pregnant women due to lack of evidence regarding its safety and effectiveness in pregnant women; however, its use may be evaluated on an individual basis by the woman and her physician.

Illinois Tobacco Quitline

HFS promotes smoking cessation with all participants, but is particularly interested in pregnant women and youth. HFS encourages all providers to take advantage of the resources available to address smoking cessation including information provided by the Illinois Department of Public Health at the Illinois Tobacco Quitline website or by calling 1-866-QUIT-YES (1-866-784-8937).

Any questions regarding this notice may be directed to the Bureau of Professional and Ancillary Services at 1-877-782-5565.

Theresa Eagleson, Administrator
Division of Medical Programs