Wednesday, June 17, 2015

Billing Agents-New Enrollment System for the Illinois Medical Assistance Program

Date:  June 16, 2015

To:      Participating Medical Assistance Providers
Re:      New Enrollment System for the Illinois Medical Assistance Program Billing Agents

Illinois Medicaid Program Advanced Cloud Technology (IMPACT)




The purpose of this informational notice is to inform billing agents that the State of Illinois is launching a new enrollment process and computer system known as  Illinois Medicaid Program Advanced Cloud Technology (IMPACT).  Billing agents submitting electronic claims to Illinois Medicaid and/or receiving electronic remittances will be required to access the IMPACT system and enroll beginning July 20, 2015.



A billing agent is defined as a business authorized to submit Medicaid Health Insurance Portability and Accountability Act (HIPAA) compliant transactions or a business authorized to exchange Electronic Protected Health Information (ePHI) on behalf of a Medicaid provider or other authorized party.  Billing agents are referred to as Clearing Houses, Software Vendors or Value Added Networks (VAN) depending on their relationship to the health care provider. Billing agents do not render services directly to clients enrolled in the Medical Assistance Program.


This is the first phase in replacing the current Medicaid Management Information System (MMIS).  IMPACT is a web based system that will be accessed and used by all Medicaid providers, waiver program providers and billing agents doing business with the State of Illinois.  Billing agent enrollment into the IMPACT system must occur in the initial phase of the implementation of the IMPACT system so that associations may occur between billing agents, entities and individual providers. While billing/claiming processes will remain unchanged in 2015 and 2016, failure of a billing agent to enroll in the IMPACT system in a timely manner may lead to payment delays for those entities or individual providers who are in need of associating to the billing agent.


As soon as the IMPACT provider portal is made available on-line (the go-live date), billing agents will have a two week window in which the use of the system will primarily be dedicated to their enrollment.  Outreach will be conducted during this time to assist with the enrollment process. Following this two week period, Medicaid providers and waiver program providers will be entering the IMPACT system to validate and update their information if currently enrolled or will be entering the system to initially enroll.  The IMPACT provider portal is designed to require that providers associate (link) to their appropriate billing agent in order for their applications to be approved.


NOTE: Billing agents must enroll into the IMPACT system AND enroll into the  Medical   Electronic Data Interchange (MEDI) System.

Billing agents are encouraged to check the Illinois  IMPACT website regularly, http://IMPACTinfo.illinois.gov in order to stay informed of timelines and specific requirements.
 
Additional details will be posted as new information becomes available. Please check the IMPACT website periodically for updates, and contact the  IMPACT Help Desk at IMPACT.Help@Illinois.gov or by telephone at (877) 782-5565 option #1 with questions.

We appreciate your assistance and cooperation as we begin this new chapter of the Illinois Medical Assistance Program.