It is important to update the Illinois Department of Human Services (DHS) when you move. This will ensure that your medical card is mailed to your new address.
You can update your address online using this form. A Spanish form is also available. To complete the form, you will need to enter all information with a star (*) next to it. This includes name, new address, date of birth and social security number.
Cases cannot be transferred to another state. You must call your DHS office to close your case. Once case is closed, you must apply for benefits with new state.
To report a change in income or family size, call DHS at 1-800-720-4166. You can also report these changes in person at a DHS office. To find your local DHS office online, use the Office Locator at the bottom of the DHS home page.
You can also update your address and phone number with Illinois Health Connect. This will ensure your Primary Care Provider (PCP) at your medical home can reach you. Call 1-877-912-1999 to speak with IHC about these changes.
