If it is hard for you to get to medical appointments because you do not have a car or cannot afford the gas, you may be able to get a ride with your medical card. This is not for ambulance services.
The Illinois Department of Healthcare and Family Services (HFS) covers non-emergency transportation to the nearest possible provider only. To see if you qualify for non-emergency transportation, call 1-877-725-0569 (TTY: 877-204-1012). Call between 8 a.m. and 5 p.m., Monday through Friday.
You must call at least two business days before your trip. You will need to have your HFS medical card when you call. You will be asked for the name of the doctor or clinic and the address. You will be asked for the reason for the appointment as well as the date and time of appointment.
